Receptionist
Answers common questions and captures the details your team needs.
Reliable work, always on.
Your business, reliably covered.
OfficeKind builds dependable AI employees that answer customers, schedule work, follow up, and hand off with context.
The customer journey, in one place.
One operating view connects conversations, leads, appointments, handoffs, and results without hiding the human decisions.
SOURCE
New inquiry
RESPOND
WebchatVoiceSMS
ACT
Book or route
REVIEW
Human stays in control
Role blueprints
Start with the work customers expect.
Each employee gets its own responsibilities, knowledge, tools, permissions, limits, and handoff policy.
Scheduler
Offers approved times while respecting locations, hours, and rules.
Follow-Up
Sends reviewed reminders and keeps promising leads from going quiet.
Inbox
Sorts incoming messages and prepares replies for the right person.
Reviews
Requests feedback after confirmed customer outcomes.
Human handoff is part of the job.
Configure who takes over, when they are alerted, and what context follows the customer into the next conversation.
Handoff playbook
Configured per business and location
Live transfer when a person is available
Callback fallback outside working hours
SMS, email, or portal alert
Summary, transcript, and urgency included
Built around your market.
Geography and industry remain choices, not code-level limits.
Choose
Select any US market and describe the industry in plain language.
Configure
Set business rules, knowledge, working hours, and handoff paths.
Approve
Review the employee, tools, channels, and customer experience.
Operate
Track conversations, bookings, outcomes, and team interventions.
See the operating system take shape.
Explore the first workflow with clearly marked sample data.